Last updated: January 15, 2026
DealTranslator ("we," "our," or "us"), located at 14 Rue de la Paix, 75002 Paris, France, is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and French data protection legislation (Loi Informatique et Libertés).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (dealtranslator.com) and our translation services. By using our services, you acknowledge that you have read and understood this policy.
The data controller responsible for processing your personal data is DealTranslator, registered in France, with its principal office at 14 Rue de la Paix, 75002 Paris, France. For any data protection inquiries, you may contact our Data Protection Officer at privacy@dealtranslator.com or by post at the address above.
We collect the following categories of personal data:
Identity Data: First name, last name, job title, and company name when provided.
Contact Data: Email address, telephone number, postal address, and country of residence.
Transaction Data: Details of services purchased, payment amounts, payment method details (processed securely by Stripe), billing address, and transaction history.
Technical Data: IP address, browser type and version, operating system, time zone setting, browser plug-in types and versions, and other technology identifiers on the devices you use to access our website.
Usage Data: Information about how you use our website including pages visited, time spent on pages, click patterns, and navigation paths.
Content Data: Documents and materials you submit for translation. These are treated with the highest level of confidentiality and are not used for any purpose other than providing the requested translation service.
Communication Data: Records of correspondence between you and DealTranslator, including emails, contact form submissions, and support requests.
We collect personal data through direct interactions when you create an account, place an order, request a quote, subscribe to our communications, contact us via our website forms, email, or telephone, or provide feedback on our services. We also collect data through automated technologies such as cookies and similar tracking technologies when you interact with our website. Additionally, we may receive data from third parties including payment processors (Stripe), analytics providers, and advertising networks.
We process your personal data on the following legal bases under GDPR Article 6:
Contract Performance (Article 6(1)(b)): Processing necessary to fulfill our contractual obligations to you, including providing translation services and processing payments.
Legitimate Interest (Article 6(1)(f)): Processing necessary for our legitimate business interests, including improving our services, website analytics, fraud prevention, and direct marketing to existing clients.
Consent (Article 6(1)(a)): Where you have given explicit consent, such as for marketing communications and non-essential cookies.
Legal Obligation (Article 6(1)(c)): Processing necessary to comply with legal obligations, including tax and accounting requirements.
We use your personal data to provide and manage translation services you have ordered, process and manage payments securely, communicate with you about your orders and our services, improve our website and service quality, send marketing communications where you have opted in, comply with legal and regulatory obligations, prevent fraud and maintain security, and respond to your inquiries and support requests.
We may share your personal data with professional translators and linguists who work on your projects under strict confidentiality agreements, payment processors (Stripe) for secure transaction processing, IT service providers who help us maintain our website and systems, professional advisors including lawyers and accountants where necessary, and law enforcement or regulatory bodies when required by law.
We do not sell your personal data to any third party. When we share data with translators, they are bound by comprehensive non-disclosure agreements and are only given access to the specific content required to complete your project.
As a translation service provider, some of your data may be transferred to translators located outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and ensuring the recipient country has an adequate level of data protection as determined by the European Commission.
We retain your personal data only for as long as necessary for the purposes for which it was collected. Account and transaction data is retained for the duration of our business relationship plus 7 years to comply with French commercial and tax law. Translation content is retained for 90 days after project completion to facilitate revisions, after which it is securely deleted unless you request otherwise. Marketing consent records are retained until you withdraw consent. Website usage data collected through cookies is retained for a maximum of 13 months in accordance with CNIL guidelines.
You have the following rights regarding your personal data: the right of access to obtain confirmation of whether your data is being processed and to request a copy; the right to rectification to request correction of inaccurate data; the right to erasure ("right to be forgotten") to request deletion of your data in certain circumstances; the right to restrict processing in certain circumstances; the right to data portability to receive your data in a structured, commonly used format; the right to object to processing based on legitimate interests or for direct marketing; and the right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@dealtranslator.com. We will respond to your request within one month as required by GDPR. If you are not satisfied with our response, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS/SSL, secure server infrastructure with regular security updates, access controls limiting data access to authorized personnel, regular security assessments and vulnerability testing, employee training on data protection best practices, and secure document handling and destruction procedures.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by email. The date of the most recent revision is displayed at the top of this page.
If you have any questions about this Privacy Policy or our data practices, please contact us at: DealTranslator, 14 Rue de la Paix, 75002 Paris, France. Email: privacy@dealtranslator.com. Phone: +33 1 42 68 53 07.